Hardware wallet maker Ledger is investigating reports of cryptocurrency losses involving devices purchased from a Southeast Asian reseller, warning affected customers to consider moving their assets to new wallets while the investigation continues.
In a statement posted on X, Ledger said it had asked reseller CryptoBilis to suspend sales and shipments of its devices as a precaution. Customers who purchased devices from the reseller within the past 90 days were advised not to set them up, while those who had already done so were advised to consider transferring their assets to a new Ledger signer with a newly generated recovery phrase.
CryptoBilis is listed as an authorized Ledger reseller in Indonesia, Malaysia and the Philippines.
Source: Ledger Support
Ledger has not disclosed how many customers may be affected or the value of the reported losses. The company also has not identified the cause of the incidents or confirmed whether the…
