Australian tech firm Apate deploys a vast array of AI-bot characters worldwide that play the role of gullible scam victims to waste millions of hours of con artists’ time each month.
Hilariously, one of the company’s monthly performance metrics is how many times frustrated scammers swear at the idiot ‘victims’ who are playing dumb and stringing them along.
“I think we’re the only company in the world that is actually keeping as part of their KPIs the number of F-words that scammers are dropping at them,” Apate founder Dali Kaafar tells Magazine with a chuckle.
The company has a stable of almost 200,000 AI characters that are able to hold convincing phone conversations and to chat on social media and messaging platforms.
”I can tell you that we’re basically servicing, as we call them, hundreds of thousands of calls a day, and pretty much hundreds of thousands of conversations on the other channels,” he says.
Every…
